Contact US

Phone Numbers

If you have any questions about any of our products or services or just need to talk to a Customer Service Representative, please feel free to call any one of our branches for assistance.

Branch Phone  Toll Free  Fax
Archer City (940) 574-2600 (940) 574-2602
Decatur (940) 626-4700 (940) 626-4706
Electra (940) 495-2151 (940) 495-3421
Holliday (940) 586-1291   (940) 586-0232
Iowa Park (Main) (940) 592-4131 (866) 770-1179 (940) 592-2321
Wichita Falls      
     Iowa Park Rd. (940) 723-4031 (940) 723-0236
     Jacksboro Hwy. (940) 763-2265 (800) 411-9767 (940) 763-2200
Windthorst (940) 423-6277 (940) 423-6279
Vernon (940) 552-7628   (940) 552-0809

Secure Email

You can reach our Customer Service Department at customerservicenc@pilgrimbank.com or by calling (940)592-4131 or toll free at (866) 770-1179.

Please do not send sensitive information like account numbers in your email unless you have encryption software on your computer. If you want to send this type of information to us, you should sign up for our Internet Banking! Our Internet Bank provides you with the means to send secure, encrypted information

Lost or Stolen VISA Debit Cards:

For lost or stolen VISA Debit Cards, please call 24/7 the Card Service Center at 1-800-264-4274.

TeleBank

If you just want to know what your account balance is, or whether a deposit was made, you may want to try our TeleBank @ (940) 723-7222 or toll free @ 1-866-871-1250 if you live outside the area. It is available 7 days a week, 24 hours a day. With a simple phone call you can:

Access account balances on Checking, Savings, CD’s, IRA’s and Loans
Transfer money between accounts
Make loan payments
Get transaction history of your checking account

For more information please click here...

Internet Bank

If you want 24/7 access to your bank accounts, then sign up for Internet Banking. Just click here and sign up! With Internet Banking you can:

Set Up Bill Payments to Individuals and Vendors
View Your Account Balance, Transaction History, and "e "Statements
Transfer Between Accounts, or even make loan payments (SNBT loans)
Send Secure, Encrypted Email to Us
Download Account Information into Popular Accounting Software Packages

Just like our TeleBank, Internet Banking is available at no extra charge with any account you have with us. For commercial customers additional charge may apply for services such as Bill Pay or Cash Management. Please contact a bank representative for more information.

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